Debugging the flow

With the debugging tool you can track how your flow is working. To debug your flow, you need to connect the live chat widget to the flow. Please follow this article to do that. Then you need to place live chat widget on your website. Once you open your website page with the live chat widget, you will see the connected client in the debug selector:

Click the visitor you want to track to enable debugging. Then you will see the debugger on the right side of the page. It will be empty while the visitor performs some action.

In the debugger, you will see some useful data like:

  • Widget ID

  • Thread ID

  • Current flow language

  • Current values of variables

  • Last fired event

  • Call stack (stack of fired flow steps)

In case you need to disable the debugging, you just need to click "Off" in the debugger menu.

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