Our service provides a full-featured live chat widget that can help you to communicate with your customers instantly.
To communicate with your customers via a built-in live chat widget you need to navigate to the LiveChat section in the main navigation of anychat.one dashboard.
You can see Active and Archive threads here, manage all the messages, see customer info, etc...
AnyChat dashboard - LiveChat
If you are a customer of one of the supported CMS, you can also manage all live chat messages instantly from your CMS dashboard.
If you have a custom CMS or we don't have a plugin for your CMS, you can integrate the admin widget into your CMS with the admin widget JS code. Please refer to this article.
For example, this is the Admin widget for OpenCart:
AnyChat admin widget for OpenCart
So you can manage all the incoming messages just from the admin area of your site!